Introduction

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website www.mcmainsroofing.com. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you use our Website. This may include:

• Name
• Email address
• Mailing address
• Phone number
• Any other information you choose to provide

Usage Data and Cookies

We may collect information about how you use our Website, including your IP address, browser type, referring/exit pages, and operating system. We may also use cookies or similar tracking technologies to enhance your experience on our Website and for analytical purposes. You can manage your cookie preferences through your browser settings.

Use of Information

We may use the information we collect for the following purposes:

• To provide and maintain our Website
• To communicate with you and respond to your inquiries
• To personalize your experience on our Website
• To analyze and improve our Website’s performance and functionality
• To detect, prevent, and address technical issues and security vulnerabilities
• To comply with legal obligations

Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

• With your consent
• To trusted third-party service providers who assist us in operating our Website and conducting our business. Mobile information, including phone numbers and SMS opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes.
• In response to a legal request or to comply with applicable laws and regulations
• To protect our rights, privacy, safety, or property, and that of our users or the public

SMS Communications and Consent

McMains Roofing Inc. may offer SMS communications including billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

Customers may opt in to receive SMS messages either in person at our physical location or during a phone call with our staff. During registration, customers are asked to provide a phone number and are verbally asked whether they would like to opt in to SMS communications.

Customers are informed that:

• Message and data rates may apply
• Message frequency may vary
• Text HELP for support or more information
• Text STOP at any time to unsubscribe and no further messages will be sent

We do not share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable measures to protect the security of your personal information and implement appropriate technical and organizational safeguards to prevent unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, and delete your data.

Children’s Privacy

Our Website is not intended for children under the age of 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.